What if my design editor is stuck?

If you try to access the design section of your website and are presented with a loading indicator that never goes away, try this:

  1. Ensure you're on a reliable internet connection. The loading indicator stays until the website is fully-loaded, so if your connection is slow, this can take quite a while.
  2. Temporarily disable any web browser add-ons, plugins or extensions, like ad-blockers and refresh the page. Sometimes ad-blockers can be too aggressive and block parts of the actual website you're trying to view.
  3. If neither of those things remedy the problem, please contact us: http://help.22slides.com/article/contact

design, editor, freeze, frozen, stuck, loading, plugin, extension, ad, block, problem

Ask a question or leave a comment

comments powered by Disqus

Can't find what you're looking for? Email us at xxxxxxx@xxxxxxxx.xxx